Whether you are a football fan or not you probably have a good idea of what the quarterback does. The quarterback coordinates the efforts of the offensive team while at the same time the defensive team is rushing him in order to break up the play. Experienced quarterbacks seem to be able to make the clock slow down in order to get their job done before the rushing defenders tackle him.
I recently visited a car manufacturing plant. The cars being assembled are constantly moving on the assembly line while at each of a dozen or so stations a team of ten assembly workers do their work under the guidance of a team leader.
In my mind the team leader is like the quarterback on a football team. The assembly crew is like the offense. The constantly moving line is like the defense. The more experienced the team leader the more they are able to help their team deal with the constantly moving line and associated stress.
It’s likely that you are a team leader is some way. It might be at work with people, machines and tools or at home with your family. As you get more experienced you’re able to read situations more quickly based on past experience and handle them better. I think the time you save reading situations more quickly is what makes the clock appear to be going slower and adds to your effectiveness. Like a more experienced quarterback.
So what to do? 1] Take an inventory of common stressful situations that you face. 2] Catalog the successful solutions you have used in the past. These are ‘best practices’ and ‘know how’. 3] Use what worked well in the past again in order to succeed in the future.
This is why training is often based on problem solving. As participants practice solving common problems their experience grows and their ability to perform better in the future is enhanced.