Archive | February, 2009

12 February 2009 ~ 0 Comments

Do. Don’t Hope

How often have you heard someone say “I hope this works out”. When we rely too much on hope we give up too much control. And it’s feeling out of control that is the number one reason people feel stressed. We need to be able to identify what we control, even if it’s just a [...]

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12 February 2009 ~ 0 Comments

Confidence

I got this wise advice: Staying Up(beat) in a Down Market, from Mark Maraia a coach in Denver. Here’s an excerpt. Another way to stay “up” is to channel the fear into something constructive. Let’s say your practice has come to a grinding halt because of the current marketplace dynamics. The work in your area [...]

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12 February 2009 ~ 0 Comments

7 areas to focus your customer service efforts despite the recessionary pressures

My friend Eric Fraterman, has written this communiqué Love your loyal customers This is the time to make sure your loyal and profitable customers have no reason to question your value. Love them and appreciate them. Distance yourself from unprofitable customers This is the perfect time and excuse to let your unprofitable customers go. You [...]

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12 February 2009 ~ 0 Comments

Momentum

Lynn Cutts, a coach and muse who sends me a great idea every week, had a great post titled “living in today“. The point she makes is that if you have some initiative in mind, ‘ignore every reason not to start today’. One of my favourite sayings comes to mind: ‘you’re going to be dead [...]

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